My Data 4 Research: Pilot MVP Responsive Web App

My Data 4 Research: Pilot MVP Responsive Web App

My Data 4 Research: Pilot MVP Responsive Web App

Healthcare • Research • Data Privacy

Healthcare • Research • Data Privacy

Balancing product complexities with health research demands, I designed a research data collection app for children with Type 1 Diabetes, earning the confidence of 80% of parents to share their child's health information.

Balancing product complexities with health research demands, I designed a research data collection app for children with Type 1 Diabetes, earning the confidence of 80% of parents to share their child's health information.

Role

Role

Role

Lead Product Designer

Lead Product Designer

Lead Product Designer

Client

Client

Client

BC Children's Healthcare Hospital

BC Children's Healthcare Hospital

BC Children's Healthcare Hospital

Duration

Duration

Duration

12 months

12 months

12 months

What was the main challenge?

What was the main challenge?

Digitizing long-form research agreement forms into a kid-friendly solution that met strict bioethical guidelines and technical constraints without complicating the user experience.

Digitizing long-form research agreement forms into a kid-friendly solution that met strict bioethical guidelines and technical constraints without complicating the user experience.

How was it resolved?

How was it resolved?

I designed an REB-approved, mobile-first web app that collects health information from children and teens with Type 1 Diabetes (T1D).

I designed an REB-approved, mobile-first web app that collects health information from children and teens with Type 1 Diabetes (T1D).

80%

80%

80%

of parents feel confident sharing their child's health information

of parents feel confident sharing their child's health information

70%

70%

70%

decrease in time for families to understand and agree to research; from over 10 min to 3 min.

decrease in time for families to understand and agree to research; from over 10 min to 3 min.

100%

100%

100%

approval from the Canadian Research Ethics Board to pilot test Canada's first digital consent solution

approval from the Canadian Research Ethics Board to pilot test Canada's first digital consent solution

Chapter 01: Understanding Recruitment Standards

Chapter 01: Understanding Recruitment Standards

Chapter 01: Understanding Recruitment Standards

Navigating patient perceptions and bioethical guidelines

Navigating patient perceptions and bioethical guidelines

Navigating patient perceptions and bioethical guidelines

The COVID-19 pandemic disrupted in-person recruitment for health studies

The COVID-19 pandemic disrupted in-person recruitment for health studies

My Data 4 Research (MD4R) is part of the TrustSphere project by the Digital Technology Supercluster (DTSC), designed for pediatric patients with Type 1 Diabetes (T1D) in BC. The platform empowers Canadian families to securely manage and share health data digitally.

My Data 4 Research (MD4R) is part of the TrustSphere project by the Digital Technology Supercluster (DTSC), designed for pediatric patients with Type 1 Diabetes (T1D) in BC. The platform empowers Canadian families to securely manage and share health data digitally.

The COVID-19 pandemic disrupted in-person research recruitment, making it essential for BC Children’s Hospital Research Institute (BCCHR) to collect data digitally. Working with a vulnerable group meant our design needed approval from the Canadian Research Ethics Board (REB).

The COVID-19 pandemic disrupted in-person research recruitment, making it essential for BC Children’s Hospital Research Institute (BCCHR) to collect data digitally. Working with a vulnerable group meant our design needed approval from the Canadian Research Ethics Board (REB).

Over 80% of parents are wary of sharing health data online

Over 80% of parents are wary of sharing health data online

The BC Children's Hospital team shared results from an online qualitative study they commissioned, asking 40 parents about their attitudes toward sharing personal health information.

The BC Children's Hospital team shared results from an online qualitative study they commissioned, asking 40 parents about their attitudes toward sharing personal health information.

80% of parents were concerned about how their children's data is used online.

80% of parents were concerned about how their children's data is used online.

Researchers need written consent, often in the form of hard-to-understand and hard-to-track documents

Researchers need written consent, often in the form of hard-to-understand and hard-to-track documents

Researchers need written permission from participants that they understand the study's purpose, risks, benefits, and activities. These forms are long and filled with academic language, resulting in many people skipping reading and poor understanding.

Researchers need written permission from participants that they understand the study's purpose, risks, benefits, and activities. These forms are long and filled with academic language, resulting in many people skipping reading and poor understanding.

In health study research, two important concepts are: 1) Capacity and 2) Consent.

In health study research, two important concepts are: 1) Capacity and 2) Consent.

In bioethics, a person with the "capacity" to make independent health decisions means they:

Understand their medical condition

Understand their medical condition

Understand the risks and benefits of joining a medical intervention or sharing personal health info

Understand the risks and benefits of joining a medical intervention or sharing personal health info

Understand the consequences of saying no or opting out in the future

Understand the consequences of saying no or opting out in the future

What is consent?

What is consent?

Consent means an adult agrees to share their child’s health information, fully understanding the study’s purpose, risks, benefits, and activities involved.

Consent means an adult agrees to share their child’s health information, fully understanding the study’s purpose, risks, benefits, and activities involved.

What is assent?

What is assent?

Assent means a child, or someone who is not legally an adult agrees to proceed with what their parent has consented to, without coercion from family or healthcare providers.

Assent means a child, or someone who is not legally an adult agrees to proceed with what their parent has consented to, without coercion from family or healthcare providers.

Chapter 02: Defining Design Standards

Chapter 02: Defining Design Standards

Chapter 02: Defining Design Standards

Refining ethical design guidelines based on healthcare standards

Refining ethical design guidelines based on healthcare standards

Refining ethical design guidelines based on healthcare standards

Acknowledging the limits of assessing a child's ability to assent digitally

Acknowledging the limits of assessing a child's ability to assent digitally

01

01

We can't know if a child is making informed health choices online. We won't know if they truly understand what they agree to without watching them use the app.

We can't know if a child is making informed health choices online. We won't know if they truly understand what they agree to without watching them use the app.

02

02

Children’s decision-making skills vary by age and development. There are differences between a very smart 7-year-old and one with developmental delays

Children’s decision-making skills vary by age and development. There are differences between a very smart 7-year-old and one with developmental delays

3 Principles of Ethical Design Experiences

3 Principles of Ethical Design Experiences

We told the RWG that the app couldn’t cover every situation or parent-child relationship. However, good design can guide users to make ethical choices. With help from an RWG ethicist, we created best practices for designing digital experiences for children.

Ethical Nudges

Ethical Nudges

Nudging is a concept from behavioral science. A nudge is just a gentle suggestion, not a rule.

Nudging is a concept from behavioral science. A nudge is just a gentle suggestion, not a rule.

We want to encourage honest use of the app without pressuring users. Kid-friendly language and illustrations can help.

We want to encourage honest use of the app without pressuring users. Kid-friendly language and illustrations can help.

Ethical Safeguards

Ethical Safeguards

An ethical safeguard ensures the designs we create respect a person’s choices.

An ethical safeguard ensures the designs we create respect a person’s choices.

We need both the child and parent to agree. If either says no, nothing is shared. Even if the parent agrees, the child's decision is final.

We need both the child and parent to agree. If either says no, nothing is shared. Even if the parent agrees, the child's decision is final.

Learning Moments

Learning Moments

A learning moment is when users get information to help them make smart choices.

A learning moment is when users get information to help them make smart choices.

Using kid-friendly language, we can explain how health studies help find cures for conditions like T1D. This also helps parents empower their children to take charge of their health.

Using kid-friendly language, we can explain how health studies help find cures for conditions like T1D. This also helps parents empower their children to take charge of their health.

Recruiting families in British Columbia who are patients of BC Children’s Hospital

Recruiting families in British Columbia who are patients of BC Children’s Hospital

The pilot will be in English, so participants should be comfortable with written English and use smartphones, as the application will be available on the TrustSphere mobile platform.

The pilot will be in English, so participants should be comfortable with written English and use smartphones, as the application will be available on the TrustSphere mobile platform.

Parents of children with T1D

Parents of children with T1D

Pediatric patients (ages 7–16) with T1D

Pediatric patients (ages 7–16) with T1D

Chapter 03: Defining User Expectations and Workflows

Chapter 03: Defining User Expectations and Workflows

Chapter 03: Defining User Expectations and Workflows

Aligning user flows for two different users

Aligning user flows for two different users

Aligning user flows for two different users

Aligning user flow expectations with the product and TrustSphere project teams

Aligning user flow expectations with the product and TrustSphere project teams

Understanding the ethical guidelines, our product and TrustSphere teams set pilot project goals based on families' needs for research.

Understanding the ethical guidelines, our product and TrustSphere teams set pilot project goals based on families' needs for research.

I worked with RWG members to develop scenarios for each goal, turning them into user stories documented in Confluence with acceptance criteria. For the TrustSphere project, both parents and children need separate accounts to access My Data 4 Research, ensuring content and language are tailored to each user.

I worked with RWG members to develop scenarios for each goal, turning them into user stories documented in Confluence with acceptance criteria. For the TrustSphere project, both parents and children need separate accounts to access My Data 4 Research, ensuring content and language are tailored to each user.

Patient child agrees or disagrees to share health information for research

Patient child agrees or disagrees to share health information for research

Outcome #1 (ideal)

Outcome #1 (ideal)

Agrees: Assent collected

Agrees: Assent collected

The child agrees to share their health information, but nothing is shared until the parent also agrees and completes their part of the app.

The child agrees to share their health information, but nothing is shared until the parent also agrees and completes their part of the app.

Outcome #2

Outcome #2

Disagrees: Assent NOT collected

Disagrees: Assent NOT collected

The child's health information wasn't shared because the child chose not to participate.

The child's health information wasn't shared because the child chose not to participate.

Child signs in and confirms their identity

Child signs in and confirms their identity

To start, Ethan signs in with his Care Hub Account, which he created when he joined the TrustSphere Project. He grants My Data 4 Research (MD4r) access to his account information.

To start, Ethan signs in with his Care Hub Account, which he created when he joined the TrustSphere Project. He grants My Data 4 Research (MD4r) access to his account information.

Learn about the benefits of research participation

Learn about the benefits of research participation

Ethan learns about the benefits of sharing his health information for research.

Ethan learns about the benefits of sharing his health information for research.

Agree or disagree to share health information

Agree or disagree to share health information

Ethan reviews his assent agreement and either agrees or disagrees to share his health information.

Ethan reviews his assent agreement and either agrees or disagrees to share his health information.

Parent agrees or disagrees to share health information for research

Parent agrees or disagrees to share health information for research

Outcome #1 (ideal)

Outcome #1 (ideal)

Agrees: Consent collected

Agrees: Consent collected

The parent agrees to share their child’s health information, but nothing is shared until the child also agrees and completes their part of the app.

The parent agrees to share their child’s health information, but nothing is shared until the child also agrees and completes their part of the app.

Outcome #2

Outcome #2

Disagrees: Consent NOT collected

Disagrees: Consent NOT collected

Child's health information wasn't shared because the parent chose not to participate.

Child's health information wasn't shared because the parent chose not to participate.

Parent signs in and confirms their identity

Parent signs in and confirms their identity

To start, Sally signs in with their Care Hub Account, which she created when she joined the TrustSphere Project. She grants My Data 4 Research (MD4r) access to her account information.

To start, Sally signs in with their Care Hub Account, which she created when she joined the TrustSphere Project. She grants My Data 4 Research (MD4r) access to her account information.

Learn about the benefits of research participation

Learn about the benefits of research participation

Sally learns about the benefits of sharing her child's health information for research.

Sally learns about the benefits of sharing her child's health information for research.

Agree or disagree to share health information

Agree or disagree to share health information

Sally reviews her consent agreement and either agrees or disagrees to share her child's health information.

Sally reviews her consent agreement and either agrees or disagrees to share her child's health information.

Using the BC Children's Hospital Research Institute brand to build parental trust in a new app

Using the BC Children's Hospital Research Institute brand to build parental trust in a new app

Since MD4R is part of BC Children's Hospital Research Institute (BCCHR), I used their website for the type, colors, images, and interface elements. A consistent design builds trust. Research shows parents worry about sharing health info online due to privacy and fraud fears. Knowing the hospital supports the platform can make families more comfortable with the new feature.

Since MD4R is part of BC Children's Hospital Research Institute (BCCHR), I used their website for the type, colors, images, and interface elements. A consistent design builds trust. Research shows parents worry about sharing health info online due to privacy and fraud fears. Knowing the hospital supports the platform can make families more comfortable with the new feature.

Chapter 04: Testing Parental Trust

Chapter 04: Testing Parental Trust

Chapter 04: Testing Parental Trust

Evaluating how parents feel about sharing their child's health data in a research app

Evaluating how parents feel about sharing their child's health data in a research app

Evaluating how parents feel about sharing their child's health data in a research app

Note: Testing My Data 4 Research was part of a broader usability test for the TrustSphere app, not covered in this case study. Participants' opinions might have been influenced by testing other TrustSphere features in the same session.

Note: Testing My Data 4 Research was part of a broader usability test for the TrustSphere app, not covered in this case study. Participants' opinions might have been influenced by testing other TrustSphere features in the same session.

Participants

Participants

10 parents of children with T1D who visit BC Children’s Hospital

10 parents of children with T1D who visit BC Children’s Hospital

Method

Method

Remote 45-minute 1-on-1 moderated usability test sessions via Zoom

Remote 45-minute 1-on-1 moderated usability test sessions via Zoom

Duration

Duration

Two testing rounds over 2 weeks

Two testing rounds over 2 weeks

Hypothesis #1: Parents want more control over the information they can share or not share

Hypothesis #1: Parents want more control over the information they can share or not share

Since parents are wary of sharing information online, I hypothesize they may hesitate because they prefer to select specific information to share rather than sharing everything.

Since parents are wary of sharing information online, I hypothesize they may hesitate because they prefer to select specific information to share rather than sharing everything.

Hypothesis #2: Parents will feel confident sharing information if they know enough

Hypothesis #2: Parents will feel confident sharing information if they know enough

Parents will be more comfortable sharing their child’s health information online if they know: 1) How it will advance research, 2) who can access it, and 3) how it will be protected.

Parents will be more comfortable sharing their child’s health information online if they know: 1) How it will advance research, 2) who can access it, and 3) how it will be protected.

Research limitation: No youth participants recruited

Research limitation: No youth participants recruited

Due to recruitment challenges, no children or youth participated in the usability testing. As a result, we only got feedback from parents and could only test the user flow where only the parent's consent was obtained to share their child's health information.

Due to recruitment challenges, no children or youth participated in the usability testing. As a result, we only got feedback from parents and could only test the user flow where only the parent's consent was obtained to share their child's health information.

70%

70%

70%

of parents skimmed the screens and missed key info

of parents skimmed the screens and missed key info

50%

50%

50%

of parents were surprised a child's assent was needed

of parents were surprised a child's assent was needed

60%

60%

60%

of parents supported sharing their child’s data but lacked clarity on "why"

of parents supported sharing their child’s data but lacked clarity on "why"

Chapter 05: Post-Usability Test Iterations

Chapter 05: Post-Usability Test Iterations

Chapter 05: Post-Usability Test Iterations

Using behavioural science to create a trustworthy and ethical user experience

Using behavioural science to create a trustworthy and ethical user experience

Using behavioural science to create a trustworthy and ethical user experience

I designed a pathway for parents and their child to give consent and assent together in one session, even though it added engineering complexity

I designed a pathway for parents and their child to give consent and assent together in one session, even though it added engineering complexity

Parents were surprised they had to wait for their child to finish their part before sharing any information. The ethicist and I suggested to the engineering team that both parent and child should complete the process together or let one invite the other to finish their part. We knew this would add technical complexity because it required tracking different pathways and states.

Parents were surprised they had to wait for their child to finish their part before sharing any information. The ethicist and I suggested to the engineering team that both parent and child should complete the process together or let one invite the other to finish their part. We knew this would add technical complexity because it required tracking different pathways and states.

70%

70%

70%

of parents skimmed the screens and missed key info

of parents skimmed the screens and missed key info

I clarified the copy on one screen and added friction to another. While adding friction might seem counterintuitive, it helps parents slow down, understand the information, and set realistic expectations.

I clarified the copy on one screen and added friction to another. While adding friction might seem counterintuitive, it helps parents slow down, understand the information, and set realistic expectations.

Psychology of UX

Psychology of UX

(Reverse) Fitts’s Law

(Reverse) Fitts’s Law

What is it? A person can click page elements quickly and accurately if they are large and close to their cursors or fingers.

What is it? A person can click page elements quickly and accurately if they are large and close to their cursors or fingers.

How is it applied? I went against Fitts's Law by making the main button less accessible, which exposes parents to key information they might otherwise skim over. I also moved the steps higher up on the screen.

How is it applied? I went against Fitts's Law by making the main button less accessible, which exposes parents to key information they might otherwise skim over. I also moved the steps higher up on the screen.

50%

50%

50%

of parents were surprised a child's agreement was also required

of parents were surprised a child's agreement was also required

After agreeing to share their child's health information, parents were surprised they also needed the child’s agreement. To fix this, I highlighted the need for the child's assent earlier and made it more visible.

After agreeing to share their child's health information, parents were surprised they also needed the child’s agreement. To fix this, I highlighted the need for the child's assent earlier and made it more visible.

Psychology of UX

Psychology of UX

Selective Attention

Selective Attention

What is it? Users often overlook important information on the screen.

What is it? Users often overlook important information on the screen.

How is it applied? Parents were surprised that a child’s agreement was needed to participate in research. Some didn’t understand why. I revised the onboarding process to clarify expectations.

How is it applied? Parents were surprised that a child’s agreement was needed to participate in research. Some didn’t understand why. I revised the onboarding process to clarify expectations.

60%

60%

60%

of parents supported sharing their child’s data but lacked clarity on "why"

of parents supported sharing their child’s data but lacked clarity on "why"

Although parents support research to improve their child's condition, some were hesitant to share health information online. Since previous research showed parents are wary of online sharing, I added details to build trust.

Although parents support research to improve their child's condition, some were hesitant to share health information online. Since previous research showed parents are wary of online sharing, I added details to build trust.

Psychology of UX

Psychology of UX

The Authority Principle

The Authority Principle

What is it? When someone in a high-authority position makes a request, people are more likely to agree.

What is it? When someone in a high-authority position makes a request, people are more likely to agree.

How is it applied? Applying this principle in UX helps users make decisions more easily. I clarified who is behind the MD4R project to reassure parents.

How is it applied? Applying this principle in UX helps users make decisions more easily. I clarified who is behind the MD4R project to reassure parents.

From feedback to approval: Balancing requirements and technical complexity

From feedback to approval: Balancing requirements and technical complexity

Working on this project highlighted the differences between the fast-paced tech world and the detail-oriented healthcare field. The academic nature of research and strict bioethics regulations led to many discussions between the REB, ethicists, and our product team. While tech often seeks quick solutions and minimal viable products, healthcare requires a cautious approach, especially with sensitive health data, particularly that of children.

Add Terms of Research for review

Add Terms of Research for review

As requested by the REB, the Research Working Group provided detailed research terms. Since the copy was too long and overwhelming, the ethicists and I made it more user-friendly.

As requested by the REB, the Research Working Group provided detailed research terms. Since the copy was too long and overwhelming, the ethicists and I made it more user-friendly.

Request the child's Personal Health Number (PHN)

Request the child's Personal Health Number (PHN)

We were asked to get the parent and child’s agreement to share the child's Personal Health Number (PHN). If they agree, the information will be linked to other databases for researchers outside MD4R to use.

We were asked to get the parent and child’s agreement to share the child's Personal Health Number (PHN). If they agree, the information will be linked to other databases for researchers outside MD4R to use.

Allow users to download or print their digital agreements

Allow users to download or print their digital agreements

The dashboard screen was updated so parents and children can download, email, or view copies of their agreements for their records.

The dashboard screen was updated so parents and children can download, email, or view copies of their agreements for their records.

Allow participation after consent and assent expire

Allow participation after consent and assent expire

Since research agreements expire after one year, we needed a way for parents and children to re-participate. When they log in, they’ll be prompted to do so.

Since research agreements expire after one year, we needed a way for parents and children to re-participate. When they log in, they’ll be prompted to do so.

Final Chapter: Iterating for Success

Final Chapter: Iterating for Success

Final Chapter: Iterating for Success

The journey to finalized and approved design flows for the Pilot Program

The journey to finalized and approved design flows for the Pilot Program

The journey to finalized and approved design flows for the Pilot Program

Ethan & Sally, intrigued by the app recommended by their care provider, log in and begin the process.

Ethan & Sally, intrigued by the app recommended by their care provider, log in and begin the process.

At his last check-up, 11-year-old Ethan, who has Type 1 Diabetes (T1D), was encouraged by his healthcare provider to download the TrustSphere app and join the My Data 4 Research project (MD4R) with his mom. That evening, Ethan and his mom Sally explore the app together.

At his last check-up, 11-year-old Ethan, who has Type 1 Diabetes (T1D), was encouraged by his healthcare provider to download the TrustSphere app and join the My Data 4 Research project (MD4R) with his mom. That evening, Ethan and his mom Sally explore the app together.

After logging in and giving MD4R access to Ethan's Care Hub account, he and Sally review the Terms of Research. Since they trust the team behind this project, they decide to get started!

After logging in and giving MD4R access to Ethan's Care Hub account, he and Sally review the Terms of Research. Since they trust the team behind this project, they decide to get started!

Ethan & Sally learn about the benefits of research participation

Ethan & Sally learn about the benefits of research participation

They decide to go through the participation process together. They learn about T1D studies at BC Children's Hospital and the benefits of sharing Ethan's health information with researchers.

They decide to go through the participation process together. They learn about T1D studies at BC Children's Hospital and the benefits of sharing Ethan's health information with researchers.

Ethan & Sally review and agree to each of their research agreements (ideal outcome)

Ethan & Sally review and agree to each of their research agreements (ideal outcome)

Ethan reviews and agrees to his assent agreement, sharing his health information. Sally then reviews and agrees to her consent agreement, sharing her child's health information.

Ethan reviews and agrees to his assent agreement, sharing his health information. Sally then reviews and agrees to her consent agreement, sharing her child's health information.

Alternate outcome: Ethan & Sally review each of their research agreements, neither agrees to it

Alternate outcome: Ethan & Sally review each of their research agreements, neither agrees to it

Ethan reviews and agrees to his assent agreement, sharing his health information. Sally then reviews and agrees to her consent agreement, sharing her child's health information.

Ethan reviews and agrees to his assent agreement, sharing his health information. Sally then reviews and agrees to her consent agreement, sharing her child's health information.

Sally reviews and agrees to an optional request to link her child's Personal Health Number (ideal outcome)

Sally reviews and agrees to an optional request to link her child's Personal Health Number (ideal outcome)

At the last step, Sally is asked if she wants to share Ethan’s Personal Health Number (PHN) for use by other researchers with his anonymized data. Regardless of her choice, both assent and consent agreements are collected, and Ethan’s health information is shared with researchers.

At the last step, Sally is asked if she wants to share Ethan’s Personal Health Number (PHN) for use by other researchers with his anonymized data. Regardless of her choice, both assent and consent agreements are collected, and Ethan’s health information is shared with researchers.

Alternate outcome: Sally reviews and disagrees to an optional request to link her child's Personal Health Number

Alternate outcome: Sally reviews and disagrees to an optional request to link her child's Personal Health Number

Ethan reviews and agrees to his assent agreement, sharing his health information. Sally then reviews and agrees to her consent agreement, sharing her child's health information.

Ethan reviews and agrees to his assent agreement, sharing his health information. Sally then reviews and agrees to her consent agreement, sharing her child's health information.

Epilogue

Epilogue

Epilogue

Level-up: Lessons for future experiences

Level-up: Lessons for future experiences

Level-up: Lessons for future experiences

Three insights from an unexpectedly complex project

Three insights from an unexpectedly complex project

This project turned out to be more complex than I expected. While digitizing a traditionally in-person process made it more convenient, it also introduced new challenges. It led to more scenarios that raised concerns for the ethics team and overwhelmed the development process.

This project turned out to be more complex than I expected. While digitizing a traditionally in-person process made it more convenient, it also introduced new challenges. It led to more scenarios that raised concerns for the ethics team and overwhelmed the development process.

The power of words

I learned how effective copywriting can be for solving usability issues. Even though I didn't have full control over the design of specific flows and screens, I discovered that using the right words can make a big difference.

I learned how effective copywriting can be for solving usability issues. Even though I didn't have full control over the design of specific flows and screens, I discovered that using the right words can make a big difference.

Teamwork thrives on different, sometimes opposing, views

The impact of cross-functional collaboration: I gained a deeper appreciation for bioethics and enjoyed working with ethicists. While tech moves quickly and can break things, healthcare moves slowly due to higher risks. This project taught me to design quickly but carefully.

The impact of cross-functional collaboration: I gained a deeper appreciation for bioethics and enjoyed working with ethicists. While tech moves quickly and can break things, healthcare moves slowly due to higher risks. This project taught me to design quickly but carefully.

An appreciation for bioethics-driven design

Working with bioethicists for the first time, I was inspired by their dedication to protecting people. This experience gave me a deeper appreciation for designing ethical and safe digital products that prioritize users' best interests.

Working with bioethicists for the first time, I was inspired by their dedication to protecting people. This experience gave me a deeper appreciation for designing ethical and safe digital products that prioritize users' best interests.

Read another case story?

Read another case story?

Read another case story?